Last updated: January 2026
By accessing and using the website and services provided by zenonovae Ltd ("we", "us", or "our"), you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, you should not use our website or services.
These terms apply to all users of our website, including visitors, customers, and other users who access or use our enterprise operational efficiency analytics platforms.
zenonovae provides enterprise operational efficiency analytics platforms and related services to help businesses optimise their operations through data-driven insights. Our services include analytics software, consulting, implementation support, and ongoing technical assistance.
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, with or without notice, although we will endeavour to provide reasonable advance notice of significant changes that may affect your use of our services.
When using our services, you agree to:
You are responsible for all activities that occur under your account and for ensuring that your use of our services complies with these terms.
All content, software, and materials provided through our services, including but not limited to text, graphics, logos, software code, and analytics algorithms, are the property of zenonovae or our licensors and are protected by copyright, trademark, and other intellectual property laws.
You are granted a limited, non-exclusive, non-transferable licence to use our services for their intended purpose. You may not copy, modify, distribute, sell, or lease any part of our services or included software, nor may you reverse engineer or attempt to extract the source code of our software.
Any feedback, suggestions, or ideas you provide to us regarding our services may be used by zenonovae without restriction or compensation to you.
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which forms part of these terms. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.
For analytics services, you may provide us with access to your business data. You warrant that you have the right to provide such data and that our use of it as described in our service agreements does not violate any third-party rights.
Payment terms for our services are specified in individual service agreements or invoices. All fees are exclusive of taxes, and you are responsible for paying all applicable taxes associated with your use of our services.
We reserve the right to suspend or terminate services for non-payment of fees. Any disputes regarding billing must be raised within 30 days of the invoice date.
To the fullest extent permitted by law, zenonovae shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of our services.
Our total liability to you for any claims arising from or relating to these terms or our services shall not exceed the amount paid by you to zenonovae in the twelve months preceding the claim.
We provide our services "as is" and make no warranties, express or implied, regarding the services, including warranties of merchantability, fitness for a particular purpose, or non-infringement.
You agree to indemnify and hold harmless zenonovae, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your use of our services, your violation of these terms, or your violation of any rights of another party.
These terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If any provision of these terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.
Either party may terminate service agreements in accordance with the terms specified in individual contracts. We reserve the right to terminate or suspend your access to our services immediately, without prior notice, if you breach these terms.
Upon termination, your right to use our services will cease immediately. Provisions of these terms that by their nature should survive termination shall survive, including intellectual property rights, limitation of liability, and governing law.
We will make reasonable efforts to provide you with access to your data following termination, subject to our data retention policies and any legal obligations.
We may modify these terms at any time by posting the revised terms on our website. Your continued use of our services after such modifications constitutes your acceptance of the updated terms.
For material changes that significantly affect your rights or obligations, we will provide notice through our services or by email where practicable.
If you have any questions about these Terms of Service, please contact us:
zenonovae Ltd
66 Victoria Street
London, EC7N 7EN
United Kingdom
Email: legal@zenonovae.world
Phone: +44 2079260080
These Terms of Service, together with our Privacy Policy and any specific service agreements, constitute the entire agreement between you and zenonovae regarding the use of our services and supersede all prior agreements and understandings, whether written or oral.